Still left there, automobile stalling each three minutes, herky jerky movements, not feeding gasoline, introduced it back, they usually reported there was NOTHING they might do, would like to charge me Yet another 250 dollars. They ruined my car or truck, I'm 65 a long time aged. Beware if any person wishes to make use of them for everything more then air within the tires.Valerie
On my third take a look at to Firestone regarding the brakes failing just after their mend they recommended that I've A different Practically $700 part replaced (They explained there was a service bulletin out for my car for that aspect as well as the dealership confirmed which was Bogus details. So I really feel lied to.) The aspect they suggested changing (the brake booster) is perfectly great as I needed to take it elsewhere for diagnostics. They did not do an ABS brake flush, they overfilled the brake fluid and also the reservoir was entirely entire to the highest.
March 28, 2016 at 6:50 am Hello I feel as if Firestone are a lot of rip off fraud artist . I purchased four tires from them for any 2012 Buick Regal which the drive practically nothing like the ones I'd on their own feels like I am driving a truck now not joyful about which i paid 900. know head you I have a 2012 Buick Regal for 2 a long time in no way had an issue till I went to Firestone in black wood in ,they told and showed me I'd a nail in my left rear tire I'd not Been wherever so how did I obtain a nail in my tire ,weekly afterwards I would like hub bearings changed and they would like to demand me 700 $ wtf All of this in a months time is Anybody reading these problems or what .not very good not delighted sensation ripped off.
When truly my retail price for car or truck is most likely around Newer vehicles that I was proven. Is that this what FIRESTONE characterize and sort of service they supply if you do not aNEWER Car or truck….I have had a number of autos and proposed shoppers to them for several years no difficulty, but major_________ .i must have followed my 1st mind when I noticed all of young personnel chilling looking at clients. I want to talk to an individual in Company hope u examine responses
July 2, 2016 at seven:54 pm I’m so let down with the service I desire I never had arrive below my I purchased my vehicle down for alignment they did a shity position and left my vehicle soiled with oil location on the car I can Believe that what kind of shity work they are doing and Once i named again and convey to them what’s taking place they hold up on me I won't ever propose any overall body to come back get his vehicle right here .
April twenty, 2018 at two:forty two pm Just had my tires replaced there last week. After i picked my truck up there was my site tire lube everywhere in the rims. Not a giant deal. Right after washing my truck today I found scratches all around the rim and a large gouge in on the list of rims. I named and spoke with Monthly bill and he set me on hold to obtain the retail outlet supervisor.
November 25, 2014 at eleven:56 am I have file a grievance to the third time, And that i’ve continue to haven’t resolve this difficulty going on 4 months now. I do have confidence in that someone will check into this situation and have the capacity to make a choice that would be the appropriate one particular. I really need to let you know how sadden I am to have already been undergoing this problem for 4 months. All I’ve professional is how firestone has become seeking to encourage me that my vehicle wasn't jogging whatsoever Once i introduced it in. The reality of your make any difference is, my car or truck was RUNNING given that I retained my foot on the pedal, now how did I reach the place I am currently; I DON”T KNOW.
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95 for an oil change from Fantastic Calendar year and I used to be told It could be honored. Ben the supervisor within the Firestone declined my coupon consequently I refuse to purchase my services which incorporate a lifetime front conclusion alignment. I anticipate Listening to from another person at the corporate level and sharing my whole experience today 7/9/17.
I spoke with the worker that answered the telephone pertaining to letter received. She pulled up my info on their computers to validate if my tires were A part of this recall. She mentioned to me they have been tires that fell under remember recognize (the serial numbers/dimension etcetera all matched remember notice) and that they might be replaced free of charge to me.
Not driving for the reason that I’m advised they have been the tires beneath recall and needed to get replaced for my auto to become safe on the street. I identified as in advance as directed. Worker of Firestone will be the one that confirmed my tires Have been beneath this remember; clearly or she wouldn’t have special requested the tires for being ‘upcoming day sent.’
In numerous ways we felt an obligation at this time to convey it back to Firestone because of the prior services, that we felt we ended up staying charged an arm plus a leg concerning the service and tow costs, that we needed your business to fix whatever could are already completed/discover the REAL reason behind the issue.
The determining element, imp source I have found, is how they respond to the problem. For my part they may have responded appropriately. So I need to present a shout out to all of your workers in the spots I mentioned . Also to consumers be well mannered, respectful, being familiar with and also have patience. I just acquired 4 new tires and a life time alignment package deal from The chief spot in El Paso Texas. I had to return since the alignment was not performed correct, no hassles they labored to appropriate it. It feels a lot greater now the technician labored challenging to suitable the challenge. I used to be explained to that if I had anymore challenges they would handle it. I think them And that i also believe that if I consider it to any in the browse around these guys destinations I mention above they can also take care of any difficulty although they didn't do the do the job. I’ve also needed to contact the customer service Workplace and visit received exactly the same wonderful service. So thank you all.